| S | M | T | W | T | F | S |
|---|---|---|---|---|---|---|
| 1 | ||||||
| 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| 9 | 10 | 11 | 12 | 13 | 14 | 15 |
| 16 | 17 | 18 | 19 | 20 | 21 | 22 |
| 23 | 24 | 25 | 26 | 27 | 28 | 29 |
| 30 | 31 |
(Tech Support | Summerville, SC, USA)
Me: “Thank you for calling tech support. What can I–”
Caller: “F*** YOU, B****! YOU G**D*** WOMEN HAVE NO F***ING RIGHT TO BELITTLE ME! B****!”
Me: “Um, sir, I think you have the wrong–”
Caller: “I SAID F*** YOU!”
Me: “Sir, this is tech support.”
Caller: “What?! Um…I mean…um…” *click*
(A few moments later, the phone rings again and I answer.)
Me: “Hello, tech support. What may I–”
Same caller: “F*** YOU!”
Me: “Sir, you have the wrong number.”
Same caller: *click*
(My boss who has been observing this the whole time decides to step in.)
Boss, to me: “I’ll handle the phone now.”
(Not surprisingly, the phone rings again. My boss picks it up, and before the guy on the other end can say anything…)
Boss: “Sir, if you keep pressing redial, you will keep reaching the wrong number.”
Same caller: “Oh, s***!” *click*
(He didn’t call back.)
(Fast Food | St. Catharines, ON, Canada)
(At my store, we charge for certain sauces if you get them on the side. I have just given the customer his food, but rather then leave he just stands there and stares at me.)
Me: “I’m sorry, sir. Was there something else I can get for you?”
Customer: “Yeah, I want sauce.”
Me: “I’d be happy to get you some they are 25 cents. How many do you want?”
Customer: “No, just give it to me for free.”
Me: “I’m afraid I can’t do that. I’d get in trouble sir.”
Customer: “I won’t tell you manager!”
Me: “Actually, my manager is right there.” *points him out*
Customer: “Oh…well, give it to me anyway. You can get another job later.”
(Call Center | Orlando, FL, USA)
Me: “Thank you for calling ***. How may I help you today?”
Caller: “I’m having problems with my computer and–”
(Suddenly, what sounds like an air raid siren sounds off in the background.)
Me: “Ma’am, I apologize. I was unable to hear what you said.”
Caller: “Stupid tornado warnings! They always make it hard to talk on the phone.”
Me: “Oh…should I let you go?”
Caller: “Nah. This happens all of the time.”
(In addition to the siren, I hear a door slam and the sound of someone else entering the room. I hear a male voice who I guess is the caller’s husband.)
Caller’s husband: “D*** it woman, are you crazy?! Get to the basement!”
Caller: “Oh, I guess I should go…” *hangs up*
(Retail | St. Charles, MO, USA)
Customer: “Excuse me, how do I get out?”
Me: “The door is right over there, ma’am.”
Customer: “Yes, but it’s not opening.”
Me: “It isn’t an automatic door.”
Customer: “So, how do I get out?”
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(Kindergarten Class | New Zealand)
(I am working in a kindergarten where over half of the kids are Maori. The Maori word for scissors is ‘kutikuti,’ which is pronounced ‘cutty cutty’.)
Me, to a child: “Can you pass me the kutikuti please?”
Mother: “What did you say to my child?”
Me: “I asked her to pass me the scissors.”
Mother: “Don’t talk baby to my child. She’s smart enough to use adult words.”
Me: “I wasn’t. I was using the Maori name for scissors.”
Mother: “No, you said cutty cutty. That’s not Maori. I’m Maori, and I think I know Maori when I hear it.”
(The child interrupts. She grabs her mom by the hand and drags her off to a poster on the wall which has a few art objects and their Maori names under them.)
Child: “Mom, why do you always have to pick fights with people? I’m very disappointed in you!”
(When her mother left I gave the kid the biggest sticker I could find to put on her good behaviour chart.)